General Questions
How do I order Pure Body Naturals products?
Products can be purchased right here at PureBodyNaturals.com.
Do you have any stores?
No. Today our products are sold online only and directly to you…on PureBodyNaturals.com.
How do I know that my order has been placed?
You will receive an email confirmation with your order details as soon as it’s placed. And you’ll receive additional emails as your order is processed and shipped.
How do I use a promo code code?
Once you get to the checkout screen, you’ll see a box titled “Add Promo Code.” Please enter your code there and hit “Apply.”
What forms of payment do you accept?
We accept all major credit cards, as well as PayPal.
What is your return policy?
You can review our return policy here.
Do you accept international orders?
Unfortunately we don’t accept international orders via PureBodyNaturals.com today. However, Amazon.com (US site) carries the majority of our products, and ships to most countries.
Product & Ingredient Questions
Are your products tested on animals?
Never ever ever.
Are your products “organic” and “natural”?
It’s important to note the terms “organic” and “natural” unfortunately have no legal definitions in the beauty and cosmetics industry today. That means technically any company can say a product is “organic” or “natural” regardless of what’s actually in it. That being said, we try to use certified organic and 100% natural ingredients as much as possible, because they perform better and are better for you. As a core value, we craft every product we make as consciously as we possibly can, with the very best ingredients we can get our hands on.
Where are your products made?
The majority of our products are manufactured and/or assembled in the USA. We do take sincere pride in sourcing the very best ingredients direct from the source, and with that many of our bulk ingredients are from all over the world.
Do you use preservatives in your products?
We do use safe preservatives when necessary to ensure you get the very best product and have a great experience. The more natural and pure the product, the more likely it is for things like mold to appear. We use safe preservatives to ensure that never happens, and you get a great product every time.
Do you use parabens in your products?
We do not. And we also don’t use other harmful ingredients like ethanolamines, formaldehyde and SLSs. We believe in products that are simply designed and crafted, with every ingredient playing a specific role. And that means using the best ingredients we can find as well, because they simply work better.